Customer Testimonials
Jacqueline Kucht was outstanding! She responded to everything I needed immediately! She also helped right away when when the actual person who handled my Financing didn't. I look forward to working with her on future transactions.
Jacqueline Kucht was a blessing!! So easy to work with, explains everything, and I really felt like she took great care of us! I towed my nightmare that I’ve been dealing with for 5 years and she was able to help us trade it in on something reliable, something thats going to be best for us in the long run! I %100 would recommend her and this dealership if you are having any vehicle issues. Thanks again Jacqueline your amazing!!!
Excelente atención y Robert Stewart es el mejor y siempre ofrece la mejor opción a la hora de elegir
I needed seal for my f350, was pretty sure I knew the right part number, however all part’s houses I talked to were hesitant to order for me. I called Steamboat Motors and was referred to Martin Beckett. He knew exactly what I wanted, had it in stock, took payment and brought it to Craig at the end of the day, saving me a couple hours. I live in Wyoming. He definitely is an outstanding employee.
We want to thank all the employees who were involved in our situation this last weekend. The service department went above and beyond to attempt to make emergency repairs so we could continue on our trip. When major parts weren't available the sales department took over and got us into the purfect pickup to tow our trailer. Many thanks to Branden in service and the technician who tried to revive our f350 and Jason , Jimmy and Spencer who stayed late to get us back on our adventures. Bless you all !! We feel the Lord led us there for the ... Read More DealerRater - Aug 2, 2024
Great Service, everything that needed to be done was done! I would highly recommend their services to anyone!
Been a customer for 6 years and have always had a great experience. High recommended.
Great service on my 19 RAM 1500, had come in for warranty repair and oil change, found my vehicle to be cleaner than when I brought in for service , oil change completed and service work prefomred in reasonable timeframe and without issue. Would highly recommend this dealer !
While on vacation in Steamboat Springs, Colorado my Dodge truck broke done. I had it towed to the local Dodge dealership, Steamboat Motors. Ron, the service manager, and I agreed that they would only use Dodge Chrysler parts and certified mechanics. The truck was towed in 12/27/2023. I told Ron I needed to have the truck done sixteen days later on 1/11/2024 whereas I had a three day weekend off from work to make the 2,000 mile round trip to pick up the truck. Italian was agreed. I called on 1/11/2024 and they said they were hoping to get the truck in that day. ... Read More DealerRater - Jan 23, 2024
You would think with $2000 down on a vehicle priced at $23,999 $575 a month payments you would get a car that ran . Or at least good service the next day after a purchase. Very very un happy with the vehicle, and the way I was treated. I do not recommend buying from Steamboat Motors .
Jason and team were excellent. Straight forward and easy to work with. I recommend them.
Definitely had the best experience buying my first car! I’d recommend to anyone looking for a new car. The customer service was excellent. I’ll definitely be returning for any of my future needs.
Super easy to work with. We got a great deal - definitely worth the 4 hour drive. We’ll be back for the next vehicle
Great dealership, in and out fast no issues got the price that worked for everyone
Corey and Jimmy were both awesome they went above and beyond to provide exceptional customer service. We love our new truck and would recommend Steamboat Motors!
We had such an amazing experience with everyone at Steamboat Motors, from the service team to the sales team! We had drove our truck and travel trailer up from Florida and unfortunately broke down. Steamboat Motors worked with us to help us get a new truck so that we could continue our journey! Five star services, five star sales and five star finance!! Highly recommended!! We are so appreciative of how fast and efficient they were able to get us out of there with a lower interest rate than we had in the previous truck!
These guys are great, needed help with a water pump, they were quick to respond, professional and the service advisor and mechanic were awesome. The mechanic was experienced and knows his craft. They earned our future business!
Service is always helpful even when I have a dumb question, a coupon to use, or a check engine light at closing time thank you
This dealership has excellent customer service. Super friendly staff willing to help find the perfect truck for my business needs. They also worked hard at finding me the right financing deal to fit my budget. Total compliments to the great staff at this dealership. I will look forward to doing future business with this company for personal and business needs.
Toria was great! I was looking for a used car and she was able to find me the right car at the right price. She listened to me and I never felt any pressure. Everyone there was so nice.
Excellent service from Spencer Morrison and Jimmy Breslin. I would send my mother to this dealership to purchase a vehicle. Love my New All Black RAM!!!
Great dealership! Everyone there was very friendly and welcoming. They go the extra mile for their customers. Love my Jeep and got an awesome deal!
One of the best experience on buying a vehicle that we have had. Our sales agent in the whole team was very knowledgeable on the vehicle that we had bought.
Drew told me when I bought the car to call him any time if I had any problems or questions. I called and left messages for a couple of months and never got a response!
I am a resident of South Routt County, and had my 2004 F-250 pickup at Steamboat Motors in July of 2018 to fix a problem of it dying after coming to a stop at high speeds--such as the stop sign at the intersection of Highway 131 and US 40. It seemed to be ok for about a week and then it started doing it again. I use my truck for my job so it was not easy to bring it in just any time, so I learned to live with it by putting the transmission in neutral before coming to a complete stop. I ... Read More DealerRater - May 22, 2019
My pickup broke down between Hayden and Steamboat Springs on our way home to Berthoud, Co. I had my pickup towed to Steamboat Motors because they sell and service Ford vehicles. My daughter
And her boyfriend were with me at the time and we were coming home from an elk hunt. When I called my insurance company they told me if the tow truck coming had only room for 2 people it was up to me to figure out how I was going to get the 3rd person a ride. I called the service department at Stemboat Motors and spoke to ... Read More DealerRater - Jan 15, 2019
I really wanted a new vehicle, but didn't know if my less than perfect credit would qualify me or not. John had me qualified in minutes! I have never been somewhere before where I bought a vehicle and it was this smooth or laid back like it was at Steamboat Motors. From my understanding, they are under new management now, and wow, they are great!! There was zero pressure, they were flexible, quick, and very accommodating. All I had to supply was a one page application, my insurance card and drivers license, and in 5 minutes they already had me ... Read More DealerRater - May 2, 2018
I really wanted a new vehicle, but didn't know if my less than perfect credit would qualify me or not. These guys had me qualified in minutes! I have never been somewhere before where I bought a vehicle and it was this smooth or laid back like it was at Steamboat Motors. From my understanding, they are under new management now, and wow, they are great!! There was zero pressure, they were flexible, quick, and very accommodating. All I had to supply was a one page application, my insurance card and drivers license, and in 5 minutes they already had ... Read More DealerRater - May 2, 2018
When I walked into the dealership I expected to tell Kody my budget and pretty much walk back out. Not only did he fit a car into my budget, it was considerably newer and with less miles than I ever thought possible! He made the car buying experience quick, simple, and even enjoyable! Thanks also to Charles, Drew and John for rounding out my overwhelmingly positive experience with Steamboat Motors. I will be referring this dealership to everyone in Steamboat!
Everyone was helpful and it was an easy process which is rare at dealerships or buying a car in general. They are very knowledgeable about Jeeps!!!
Great experience buying a new Jeep. John had all the time in the world for numerous test drives over several days. He was happy to stay late for us. We did lots of online research on prices and got a very fair price on the new vehicle as well as our trade-in. We would definitely work with John again in the future.
These people are after your money. Nothing more. Their customer service is nonexistent, they'll lie straight to your face, and they could care less if your vehicle that they sold you isn't performing well. DO NOT GO TO THIS DEALERSHIP FOR ANY REASON. YOU HAVE BEEN FAIRLY WARNED!
Our history with this dealership goes back several years . But the most recent really gives a unfavorable review on this dealership. Last year we had a 2010 Dodge 2500 diesel pickup we took it in for front end problems, after having seen it several times they could not determine what was wrong but told us it was fixed, we picked it up on a Friday night drove out of the parking lot and found that the truck was not fixed correctly. We drove to Denver the next morning and traded it in on a 2015 Dodge 3500. In the year that we have owned ... Read More DealerRater - Jul 13, 2016
Literally the worst customer service I've ever experienced in my life. Had my car towed in on Thursday morning right after they opened, was told the holiday weekend "might" mean they couldn't look at it until Friday or Saturday. I don't have an appointment, people like vacation, I get it. Called Friday, hadn't looked at it yet, was told they weren't open Saturday (which, fine, but why was I told you were yesterday?), so maybe Tuesday or Wednesday.
It is now Wednesday. I called at 3pm, was given some xxxxxxxx answer that they ... Read More DealerRater - Jun 2, 2016
So I went there twice because of a recall on my new Jeep Cherokee 2015,and they said the car is perfect.First I wait two weeks for my appointment,xxx this is steamboat springs,there r no people there.But the bad part is that actually my A/C is not working,it is summer here in WA state and I tried to use it,because it was hot,but the AC is not working,after I went twice for a check exactly on that,waiting of course..Also,when I went to get my car they just gave me ... Read More DealerRater - May 15, 2016
My car was in the service shop for over 2 weeks. The service department lied daily telling me that my jeep was being worked on and that I could possibly have it later that day if not early the next day. I was told this everytime I called only to find out on day # 15 that the car hadn't even been in a bay let alone had any work done to it. The service department is always under staffed and they constantly lied on a daily bases. I have an extended warranty with Chrysler and this is the only dealer around. ... Read More DealerRater - May 3, 2016
Worst service department ever!!! I've never had a certified dealership tell me they don't know how to fix my check engine light after they already did $500 worth of work on it. They told me it was one thing, I paid to get it done, it was never properly fixed, then they said they didn't know what the problem was and that I personally could go to an auto part store and check out a few different fixes. This is after they told me what "they knew what the problem was" and that I paid to ... Read More DealerRater - Oct 31, 2013
Bought a brand new truck with an extended warranty and service plan from Groove, but live in Steamboat Springs. Had transmission problems with the truck from day one. SB Motors never checked the transmission they always said there was an update available, would do that and hand it back. We drive our truck mostly hiway miles and took it in for service at 5k, almost 13k, and 20k. Each time we complained about the transmission. At 23,700 the 4wd went out. We brought it in and told them we were tired of the transmission issues we were still having and wanted ... Read More DealerRater - Mar 21, 2012
